15A- Figuring Out Buyer Behavior No.2

Report Findings
      For the interviews I conducted, I found some insights from the interviewees on how to make the service I am providing more appeasing towards those people who need it. One of the interviews (I believe it was the second one) gave me some good advice I should make a note of is that for the people who are too proud to take the help could be convinced by someone who already went through the works of both programs and have a better understanding on what the stubborn homeless person is going through. If they succeed then perhaps in the future those very same stubborn people could end up helping people who are too proud in the future as well.
      But going back a bit my first interview was not as informative as the other two but I was still able to get some insight on the matter of homelessness at the very least. They suggested when first starting up the business in order to get people to acknowledge that this is problem perhaps something could be done to spread the word. Up until now I didn't think that much on how the service would start except that it would require a lot of money, so creating a way that gets people to know about this problem which at the same time not so much that it would make the target audience (homeless people) uncomfortable. Ways I thought of to spread the word include flyers, social media, creating a website, or writing a blog (like this one but more professional).
      Lastly the third interview I was able to obtain much insight because there were things I still didn't think about yet. Some suggestions they gave during the interview on how I could make this service more friendly towards customers would be that even after all the support they could obtain from it if they are still hesitant could there be any alternatives like for instance if there are people who prefer to stay at the home of a friend or family member would there be a way for them to participate in the job finding program or vice versa with wanting find jobs themselves and only wish to use the temporary living program. I also asked them where or how they would to use this service if they were homeless and they said perhaps someplace locally so that person won't have to go very far, this area will require more information gathering in order to find out the best possible place. They also added as a side note to not hire just anybody for the job of helping people out and that homeless people will be in a dark place so not just anybody can be certified to help them.

Conclusion
      To conclude through these interviews I was able to get a better idea on how to improve my service. I need to make both programs helpful to people that they be willing accept the help. I should also research where most homeless people are located so to have an area they could go to participate in the programs. I should also find an efficient way to spread the word on this matter to get people's attention.